Before My Workplace, employees relied on separate systems or manual processes for tasks like room booking, maintenance requests, and site communication. This fragmentation created friction, inconsistent experiences, and lost productivity.

Our objectives were clear:

• Combine key workplace interactions into a single, accessible web portal.
• Make daily tasks effortless through clear visual hierarchy and guided flows.
• Reflect Coor’s brand values of professionalism, warmth, and reliability through design.
• Build a scalable foundation for future expansion to mobile and additional client sites.

I conducted workshops, user interviews, and competitor analysis to understand pain points and expectations across different user roles, like employees, facility staff, and administrators. Key insights included:

• Users needed quick access to frequent tasks without unnecessary navigation.
• Transparency and feedback (e.g., booking confirmations, service request status) were essential to build trust.
• Personalized content, such as daily lunch menus and local events, increased engagement and gave the platform a “human touch.”

These insights guided our design principles: clarity, reassurance, and warmth.

I led the design process in Figma, moving from low-fidelity wireframes to high-fidelity prototypes.

• Homepage Design: A personalized dashboard greets users by name and surfaces essential information, like available desks, meeting rooms, weather, and quick-action tiles for bookings or service requests.
• Service & Booking Flows: Simplified to two or three clear steps, using friendly copy, strong visual feedback, and contextual imagery (as seen in the confirmation and booking screens).
• Visual Language: Built around Coor’s brand palette. Warm orange for key actions, clean white surfaces, and subtle shadows for depth.
• Collaboration: Used Jira for implementation tracking and regular review sessions with developers to align interaction states and edge cases.

This project also laid the groundwork for design consistency across Coor’s digital ecosystem, later reused in the mobile version.

The final product unified previously disconnected tools into a single, user-centered web app. The home dashboard provided clear entry points for all major actions (“Find a space or room,” “Submit a request,” “Order food” etc.), supported by live data such as site occupancy and temperature.

Dynamic sections for news, events, and cafeteria menus encouraged daily engagement, while integrated feedback modules allowed users to suggest improvements directly from the interface.

The result was a digital workplace hub that not only streamlined logistics but also enhanced the sense of community at Coor managed sites.